{"id":190,"date":"2023-06-13T14:13:50","date_gmt":"2023-06-13T14:13:50","guid":{"rendered":"https:\/\/www.q-bital.com\/?post_type=service&#038;p=190"},"modified":"2023-10-09T11:31:13","modified_gmt":"2023-10-09T11:31:13","slug":"feedback","status":"publish","type":"service","link":"https:\/\/www.q-bital.com\/bs_ba\/service\/feedback\/","title":{"rendered":"Povratne informacije"},"content":{"rendered":"<section id=\"section-68-14-text-left-white\" class=\"ct-section\" >\n<div class=\"ct-section-inner-wrap\">\n<div id=\"new_columns-69-14text-left-white\" class=\"ct-new-columns\" >\n<div id=\"div_block-70-14\" class=\"ct-div-block\" >\n<h2 id=\"headline-71-14\" class=\"ct-headline\">\u0160ta pacijenti misle o na\u0161im zdravstvenim prostorima?<\/h2>\n<div id=\"_rich_text-72-14\" class=\"oxy-rich-text\" >\n<p><span id=\"docs-internal-guid-ac2cfb15-7fff-53f2-7807-48e977b0be75\">Va\u017eno nam je da svaki pacijent koji ima proceduru u nekom od na\u0161ih zdravstvenih prostora ima pozitivno iskustvo. Radimo sa fondovima NHS i bolnicama kako bismo osigurali da pru\u017eamo najvi\u0161i nivo usluge i njege. Cijenimo sve povratne informacije; poma\u017ee nam da se stalno usavr\u0161avamo.<\/span><\/p>\n<p dir=\"ltr\"><strong>Evo snimka nekih povratnih informacija pacijenata koje smo dobili.<\/strong><\/p>\n<blockquote>\n<p dir=\"ltr\"><em>\u201c\u017delim da pohvalim i zahvalim timu na mobilnom (Vanguard jedinica) u Op\u0107oj bolnici u Leicesteru, odjelu za endoskopiju. danas. Moj termin je bio za 13:00 i primljen sam ta\u010dno na vrijeme. Sve je bilo dobro obja\u0161njeno, a osoblje izuzetno ljubazno ali i efikasno i u\u010dinilo je ono \u0161to je neugodan zahvat psihi\u010dki i fizi\u010dki \u0161to bezbolnijim. Svi nivoi osoblja od prve medicinske sestre koja me je primila i radila papirologiju preko medicinske sestre Isabelle koja me dr\u017ei za ruku i skre\u0107e mi misli.\u201d<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>\u201eMoram \u010destitati svakom \u010dlanu osoblja kojeg sam sreo. Bili su prijatni, korisni i opu\u0161tali su me. Postupak je bio brz i bezbolan. Objekat je bio \u010dist i ugodan.\u201d<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>\u201cSvo osoblje je bilo neverovatno. John koji mi je stavio kanulu bio je fantasti\u010dan, smirio me i razgovarao sa mnom \u0161to je zaista pomoglo. Bila sam tako skamenjena zbog odlaska na procedure, ali nije bilo tako lo\u0161e kao \u0161to sam mislila, a osoblje je zaista pomoglo da me smiri i umiri.\u201d<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>\u201cHvala \u0161to ste obezbijedili zdravu okolinu i \u010distu ustanovu koja je neophodna za primarnu za\u0161titu.\u201d<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>\u201cSvo osoblje je veoma ljubazno i uslu\u017eno, a ne ba\u0161 prijatna procedura u\u010dinila je mnogo manje neprijatnim. Veoma profesionalna jedinica.\u201d<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>\u201cVrlo sigurno, udobno okru\u017eenje, osoblje nije moglo biti od ve\u0107e pomo\u0107i i opustiti vas od po\u010detka do kraja i sve tako dobro objasniti.\u201d<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>&quot;Cijeli proces kolonoskopije nije prijatan, ali moje iskustvo je bilo odli\u010dno. Ljubazne i profesionalne medicinske sestre i vje\u0161ti i uvjerljivi doktori\/tehni\u010dari olak\u0161ali su moj pregled. Hvala vam.&quot;<\/em><\/p>\n<\/blockquote>\n<blockquote>\n<p dir=\"ltr\"><em>\u201cOsoblje je bilo vrlo profesionalno u obavljanju svojih du\u017enosti, kao i u opu\u0161tanju prije, tokom i nakon moje procedure.\u201d<\/em><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<div id=\"div_block-74-14\" class=\"ct-div-block\" ><img decoding=\"async\"  id=\"image-75-14\" alt=\"\" src=\"https:\/\/www.q-bital.com\/wp-content\/uploads\/sites\/8\/2023\/06\/What-do-patients-think-of-our-healthcare-spaces-WEB.jpg\" class=\"ct-image\"\/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"section-88-34-blue\" class=\"ct-section\" >\n<div class=\"ct-section-inner-wrap\">\n<div id=\"new_columns-89-34-blue\" class=\"ct-new-columns\" >\n<div id=\"div_block-94-34\" class=\"ct-div-block\" ><img decoding=\"async\"  id=\"image-95-34\" alt=\"\" src=\"https:\/\/www.q-bital.com\/wp-content\/uploads\/sites\/8\/2023\/06\/What-do-our-customers-think-of-our-Healthcare-Spaces-WEB.jpg\" class=\"ct-image\"\/><\/div>\n<div id=\"div_block-90-34\" class=\"ct-div-block\" >\n<h2 id=\"headline-91-34\" class=\"ct-headline\">\u0160ta na\u0161i korisnici misle o na\u0161im zdravstvenim prostorima? <\/h2>\n<div id=\"_rich_text-92-34\" class=\"oxy-rich-text\" >\n<p>Povratne informacije klijenata su nam izuzetno va\u017ene. Osje\u0107amo se vrlo ponosni kada dobijemo pozitivne povratne informacije od na\u0161ih klijenata, kao \u0161to su primjeri u nastavku.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Na\u0161e osoblje i fasilitatori su visoko obrazovani<\/strong><\/p>\n<p><em>\u201cImali smo podr\u0161ku od strane klini\u010dkog osoblja koje je bilo vrlo obrazovano i iskusno. Imali su rje\u0161enja za sve na\u0161e upite, a voditelj je bio odli\u010dan.\u201d<\/em><\/p>\n<p>Operacije, renoviranje jezgra.<\/p>\n<p><em>\u201eAko imate lo\u0161eg klini\u010dkog savjetnika, ne\u0107ete dobiti najbolji u\u010dinak od jedinice i osoblja \u2013 oni moraju i\u0107i ruku pod ruku. Klini\u010dki savjetnik kojeg smo imali bio je prava prodajna ta\u010dka za Vanguard. To je u\u010dinilo cijeli proces mnogo lak\u0161im\u201d.<\/em><\/p>\n<p>Operacije, renoviranje jezgra.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Na\u0161a reputacija i na\u0161a sposobnost da se uskladimo s klju\u010dnim zahtjevima klijenata<\/strong><\/p>\n<p><em>\u201ePostoji nekoliko igra\u010da sa operacionim salama na to\u010dkovima... nema mnogo u prostoru Vanguarda koji su dovoljno fleksibilni da se uvuku na parkirali\u0161te negdje.\u201d<\/em><\/p>\n<p>Konsultant, Osnovni dodatni kapacitet.<\/p>\n<p><em>\u201cVanguard je potpuno druga\u010diji od bilo \u010dega drugog na tr\u017ei\u0161tu, to je gotovi teatar s plug-in.\u201d<\/em><\/p>\n<p>Nabavka, osnovni dodatni kapacitet.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Na\u0161i klijenti su prepoznali kvalitet i \u0161irinu na\u0161ih usluga kao klju\u010dne prednosti<\/strong><\/p>\n<p><em>\u201eSa stanovi\u0161ta na\u0161e organizacije sa pozori\u0161tima, standard je bio veoma dobar. Infrastruktura je bila dobra, a jedinice na nivou - nismo imali pritu\u017ebi.\u201d&nbsp;<\/em><\/p>\n<p>Operacije, osnovni dodatni kapacitet.<\/p>\n<p><em>\u201cOni su visokokvalitetno rje\u0161enje; divan je, radi ono \u0161to pi\u0161e na konzervi i ima sve potrebne sadr\u017eaje.\u201d<\/em><\/p>\n<p>Operacije, renoviranje endoskopije.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Klijenti cijene na\u0161u pouzdanost i posve\u0107enost isporuci<\/strong><\/p>\n<p><em>\u201cVanguard je imao jak tim za podr\u0161ku koji stoji iza isporuke i implementacije.\u201d<\/em><\/p>\n<p>Nabavka, obnova jezgre.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":40,"template":"","meta":{"_acf_changed":false},"case-study-category":[],"case-study-topic":[],"service-type":[96],"class_list":["post-190","service","type-service","status-publish","has-post-thumbnail","hentry","service-type-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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