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St George’s University Hospital NHS Foundation Trust

Providing space to allow the entire patient journey, from arrival to discharge home – in a way to maximised infection control.

The need

St George’s University Hospital NHS Foundation Trust was facing a growing surgical backlog in South-West London. The Trust needed to add additional capacity for surgical procedures, an issue which had been made worse by the COVID-19 pandemic.

The Trust was performing 10,608 fewer procedures than expected between March 2020 and May 2021 and the number of patients who needed routine surgery in the area had increased by as much as 30,000 since the beginning of the pandemic. As the bulk of the backlog were day surgery procedures, the Trust needed a solution which created additional capacity in a stand-alone facility which could be created quickly at Queen Mary’s Hospital in Roehampton. 

The solution needed to provide space to allow the entire patient journey encompassing arrival to discharge home, in a way which minimised the risk of COVID-19 transmission and maximised infection control.

The plan

The plan was to create a solution which could meet the tight timescales required by the Trust as the backlog needed to be addressed in months rather than the years it would take to build traditional infrastructure. Provided with an initial brief, Q-bital developed a proposal and plan for the Trust to consider within just 10 days.

All aspects of the designs were considered by a wide group of professionals within the Trust to ensure they met their needs and expectations. This included clinical staff such as the Head of Surgery, Head of Theatres and Theatre Manage to ensure that aspects such as the overall layout, electrical points, built-in furniture and data points were optimal for staff use.

Working together, Q-bital and the Trust further honed and developed the plan to use modular options to create a bespoke four-room complex including high specification operating room rooms alongside a recovery ward, consulting rooms, staff facilities and utility areas and which could be housed separately to the hospital.

The Solution

Q-bital designed, built and installed a bespoke complex in a matter of months to the Trust’s specifications and requirements. From the initial decision to launch an initiative to create capacity, a functional modular room complex was delivered in 5 months, significantly less time than would be needed to develop, commission and make operational a traditional building.

The complex has been designed with large rooms, wide corridors and solid concrete flooring, so that, from the inside, it is indistinguishable from a traditionally built hospital.

The outcome

The high level of positive collaboration between Q-bital, Trust management and clinical staff was one of the key reasons why the project was delivered so efficiently. Once the plans were signed off, construction was able to begin the next working day. The time elapsed from the delivery of the first individual modular unit to the first patient being treated was just under 3 months.

As of August 2021, more than 300 procedures had been performed in complex, with an average of around 120 being carried out per week, helping to both address the day-case surgical backlog and free up space for more complex or high-risk procedures to be performed at other south-west London sites with intensive or emergency care facilities. The flexibility of the modular facility is also an advantage, as the knowledge that it can be removed or repurposed when needed provides reassurance for the future.

Patient feedback has been very positive, particularly on the benefits of each stage of their care taking place in one area, including increased confidence about attending the service during the COVID-19 pandemic. Staff feedback too has been positive. Those working within the complex have praised the space and staff facilities with staff break and changing areas and elements such as cycle parking, often difficult to accommodate within traditional and legacy builds included in the design from the outset.

To find out more, watch the full documentary here.

“I think this solution could be absolutely fantastic for other healthcare providers, both in terms of the speed of delivery, and the quality of environment that is provided here”.
Andrew Asbury, Group Chief Infrastructure, Facilities & Environment Officer at St George’s, Epsom and St Helier University Hospitals and Health Group

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